IT Recruitment Division!
As a Tier–2 performance support associate you will work on external (Client/ Account Manager support). This profile requires excellent written, verbal and customer service/ handling skills along with in depth product and process knowledge. Key Requirements Minimum Bachelor’s degree or equivalent with 1 – 3 years in International customer service profile for SPEExcellent communication skills … Read more
Candidate should be Any Graduate with 0 to 3 years of experience in technical support, customer support. Able to accept ownership for effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the core. Good speaking skills over the telephone, voice skillsGood writing and comprehension skillsSome experience to work in past to handle Order … Read more
Candidate should be Any Graduate with 1 to 6 years of experience in technical support, voice process, customer support. Must have excellent communication skills. An English language proficiency assessment (written and spoken) will be conducted through the Versant tool. A minimum B2 level as per the CEFR framework is required. Chat Experience in the previous … Read more
Candidate should have Degree in Computer Systems or a related technical field or bring equivalent experience in systems or application programming. At least 5 years of experience working with z/OS systems or major subsystems such as Storage, IMS, CICS, or DB2. Hands-on experience with BMC AMI Monitor for z/OS, AMI AutoOperator, or other BMC MainView … Read more
Candidate must be a Graduate with 2+ years previous Technical Support Center experience with an emphasis on business to business/ Enterprise support interactions. Outstanding written & verbal communication skills in English with a neutral accent. Experience working in a team environment and managing a diverse workload.Experience in supporting software applications and troubleshooting in Windows and … Read more
We are hiring for the International Voice Process at [24]7.ai. The ideal candidate will be responsible for providing customer support and resolving issues through calls and other electronic communications. Work Experience: 0 – 4 YearsLocation: Hyderabad, Telangana Skills Required: Job Details: Qualifications: Age Criteria: Salary: Perks and Benefits: Interview Process: Interview Date/ Time-26 December , … Read more
Candidate should have 1+ years of experience in a technical support or helpdesk role, handling customer queries on SaaS or CRM platforms. Comfortable working with ticketing tools like Freshdesk and can manage multiple tickets while meeting SLAs. Ability to communicate clearly and professionally, both in writing and over calls, with customers and internal teams. Take … Read more
Candidate should have a Bachelor s degree in a technical area preferred (Engineering, Computer Science, IT, etc.) with 3 to 4 years of experience in Technical Support, Cloud Computing, Product Management, Customer Support. Passionate customer orientation and dedication. Must have strong analytical and problem-solving skills. Possesses intellectual curiosity. Eagerness to learn new technologies/ skills.Possess excellent … Read more
Candidate must have a Bachelors degree in Business CIS or computer-related field, or equivalent with 1 to 3 years of hands-on experience in supporting software. Diagnosing difficult issues with complex software configurations related to Accounts Payable, Accounts Receivable and General Ledger Transactions and Reporting, Payroll Transactions, Time and Attendance Records, Expense Tracking. Demonstrated experience troubleshooting … Read more
Candidate should be Graduate or Post Graduate with basic networking skillsAbility to work under pressure with high attention to detailExcellent communication and interpersonal skillsFlexibility to work rotational shifts Job Responsibilities- To provide best in class Technical support to customers over Phone.Research, diagnose, troubleshoot and identify solutions to resolve customer issues.Follow standard operating procedures & escalate … Read more