IT Recruitment Division!
We have urgent requirement for Technical Support Associates (Voice & Non Voice Process) Candidate should be Any Graduate/ Post Graduate/ Under Graduate with 0 to 5 years of experience in Customer Support, Technical Support. Must have excellent communication skills. Both Fresher and experience can apply for this role. Night shifts rotationalTwo-way cab facility availableWork from … Read more
Candidate must be a Graduate (any discipline) with good analysis & troubleshooting skillsExcellent ability to learn and articulate software-related and technical conceptsAbility to multitask in a fast-paced environmentMust have strong communications skillsGood documentation skills Role & Responsibilities- Will be a SPOC for all development projectsDaily check for BAU (Business as usual) for all projectsFirst level … Read more
The ideal candidate should have a Bachelor’s degree with 0 to 2 years of experience in technical support, customer support, troubleshooting. Must have excellent technical skills and the ability to provide top-notch support to our customers. Role & Responsibility Provide timely and effective technical support to customers via phone, email, or chat.Troubleshoot and resolve complex … Read more
We are looking for L1 Support Engineer (Associate) with skills Service Desk Agent, Servicenow, Managed Services-L1 Support, Cloud Fundamentals for location Bangalore, India Candidate must have 2+ years prior experience in a technical support roleProficient in Microsoft Office suiteSalesforce experience preferredPrior CRM experience preferredStrong attention to detail and time managementStrong oral and written communication skillsStrong … Read more
We are hiring for the International Voice Process at [24]7.ai. The ideal candidate will be responsible for providing customer support and resolving issues through calls and other electronic communications. Required Skills 0-4 years of relevant experience with strong verbal communication skills.Excellent analytical and troubleshooting abilities.Ability to deliver exceptional customer service and ensure customer satisfaction.Strong multitasking … Read more
We are looking for a detail-oriented and proactive Application Support Analyst to join our dynamic team. If you thrive in a fast-paced SaaS environment, have a knack for solving problems, and love working with data and ticketing tools, this role is for you! Required Skills & Experience 3 to 6 years of experience in Application … Read more
Candidate should be Any Graduate with excellent communication skills (verbal/ written). Should have Chat experience in the previous roles, with good typing skills. 24/ 7 environment including Nightshift and weekends Good to have- Experience in Core Tech Support Projects, 6+ months of experience in infra, Storage, Service Desk. Experience in Product troubleshooting, resolving issue/ tickets. … Read more
Candidate must be Graduate with Computer Science background with 1 to 2 years of experience technical, support, customer support or IT helpdesk. Engineering background, certification on networking concepts is preferred Age limit 40Computer Proficiency Firm understanding of Windows and macOS.Firm understanding of Android and iOS.Firm understanding of common firewall configuration.Firm grasp of typical non-enterprise grade … Read more
As a Tier–2 performance support associate you will work on external (Client/ Account Manager support). This profile requires excellent written, verbal and customer service/ handling skills along with in depth product and process knowledge. Key Requirements Minimum Bachelor’s degree or equivalent with 1 – 3 years in International customer service profile for SPEExcellent communication skills … Read more
Candidate should be Any Graduate with 0 to 3 years of experience in technical support, customer support. Able to accept ownership for effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the core. Good speaking skills over the telephone, voice skillsGood writing and comprehension skillsSome experience to work in past to handle Order … Read more