IT Recruitment Division!
Candidate should have a University/ College degree within a related discipline with 2 to 4 years of prior experience working on relevant technologies. Focused on scoping problems and strong troubleshooting ability. Knowledge of TCP/IP, Networking, Firewalls and troubleshooting, and traffic analysis, (e.g. Wireshark) Willingness to work in shifts during weekdays and on-call during weekendsOS – … Read more
We are seeking a Senior Advanced Technical Support Engineer to work with an innovative product launching in an area new to cloud services. You will be responsible for providing expert insights into complex support and integration issues, building knowledge assets, and collaborating cross-functionally to ensure superior product support. Candidate should have 3 to 5 years … Read more
Flexera is seeking a Technical Support Engineer with a love of problem-solving to join the Technical Support Department in Bangalore Candidate should be BE/ B.Tech in Computer Science, Computer Engineering or related field required.Approx. 4 to 6 years of experience working with web applicationsBasic programming skill in any language, preferably JavaDatabase knowledge and understanding of … Read more
We are looking for Technical Support Executive to join our dynamic team and embark on a rewarding career journey. Candidate should be Any Graduate with 0 to 3 years of experience in providing technical assistance and support, via phone, email, chat or in person. Troubleshooting technical issues and providing guidance and solutions to resolve them. … Read more
Candidate should have 2+ years of experience providing technical support for SaaS platforms/ enterprise customers.Proficiency in at least one programming language (e.g., JavaScript, Python, Java, etc.), and basic knowledge of SQL and APIs.Ability to manage high ticket volumes while maintaining quality, empathy, and ownership of each case.Willingness and flexibility to work nights, weekends, and holidays … Read more
We are seeking a customer-focused and technically skilled professional to join our Technical Support Voice Process team. The role involves assisting customers over voice calls with troubleshooting broadband connectivity issues, router/ modem configurations, Wi-Fi setups, and IP networking problems. Required Skills: Good verbal communication skills in EnglishStrong knowledge in broadband/ WIFI/ ROUTER/ IPS ADDRESS/ LANExperience … Read more
Anthology s Global Technical Support team is responsible for supporting the Anthology customer base with issues related to our SIS product, Student. This role involves working closely with other analysts and departments to provide effective and high-quality technical support service. The right candidate for this role has a passion for customer service and embraces a … Read more
Candidate should have 2 to 4 years of experience in a client-facing enterprise product support environment with excellent analytical, problem-solving, and client-handling skills. Must have exceptional listening, written, and oral communication skills Should have experience in a self-directed work environmentDemonstrated ability to research and resolve problems using a variety of resources and toolsStrong knowledge of … Read more
Candidate should have 3+ years experience in a client-facing customer/ technical support role, supporting Email, Communications, SaaS or related technologies. A demonstrated history of customer focus, empathy, active listening, and the ability to diplomatically address customer concerns and provide feedback. Experience communicating complex technical issues to both technical and non-technical audiences via phone or email … Read more
Candidate should be Any Technical Graduate with 0 to 4 years of International voice experience.Good Troubleshooting Knowledge Network TroubleshootingMust be comfortable with US shifts timings/ 24*7Should have excellent communication skills Freshers may also applyUS Shift Timing Roles & Responsibilities- Windows OS/ Software InstallationPassword resetTechnical bent of mind to isolate a problem quicklyTroubleshooting of desktop/ laptop … Read more