IT Recruitment Division!
As a Support Engineer (Technical Operations Center Engineer), you seek resolution to problems and mitigate risk, always ensuring a Customer Obsessed experience has occurred. You will be working on services with a direct impact on the customer experience. If you are excited about the opportunity to learn and work on distributed systems, enjoy trouble shooting … Read more
Candidate should be Any Graduate with 6 months to 5 years of experience into technical support for international voice and Email are preferredShould be Aware of PC/ Laptop troubleshooting Both Hardware & Software.Knowledge of networking and support, VPN, Active Directory.Should have Excellent Communication skills with good technical knowledge. Work from Office/ Rotational Shift off/ Both … Read more
Candidate must be a Technical Graduate with 2+ years previous Technical Support Center experience with an emphasis on business to business/ Enterprise support interactions. Outstanding written & verbal communication skills in English with a neutral accent. Experience working in a team environment and managing a diverse workload. Experience in supporting software applications and troubleshooting in … Read more
Candidate should have 0 to 5 years of experience in International Technical Support (Voice)Have worked on ISP, Internet & WiFi Related, Router & Modem Connectivity IssuesShould be comfortable working in 24*7 Working EnvironmentMust have excellent communication skillsRotational shifts & Rotational week offs. Exclusions: Undergraduate Fresher are not eligible/Graduation freshers with Non Technical education are not … Read more
Candidate should have Any Graduation, Minimum SSC (10th) passedBE, B.Tech, BCA, Diploma in technical/ trouble shooting (Preferred)Fresher/ Experienced with a minimum of 1 year in technical process, BPO/related industry. Skills & Competencies- Knowledge and understanding on query and escalation skillsBasic Technical knowledge like, Broadband/ Internet, UPS issues,Cables, net, Wi-Fi router troubleshooting etc.Must be fluent in … Read more
We are hiring for Technical Support (Voice Process) to join our dynamic team supporting the North American Process (Night Shift) Position: Associate Technical Support EngineerProcess: International Voice ProcessExperience: Freshers to 4 years (All are welcome to apply!)Shift: Night Shift (Cabs provided for night shifts; Day shift during training (One Month)- own transport required) Work Schedule: … Read more
Candidate should have 4+ years experience in a client-facing technical role, preferably in supporting REST API and ability to understand and troubleshoot issues with cloud solutions. Skills to troubleshoot Javascript, HTML, CSS, SQL, any Scripting Language (Python, Node.js etc.) and Frontend Frameworks (AngularJS, React, etc.) Should have good experience working with top tier customers. Supporting … Read more
Candidate should have minimum 15 years of regular, full-time education (10 + 2 + 3)Should be flexible with night shifts & rotation shiftsMust have excellent communication skills (verbal/ Written)Typing skill (typing skills (Min 60 to 80 WPM) Troubleshooting Experience: diagnosing, and resolving complex issues with SOP documentsSupport Experience: Familiarity with support methodologies, case lifecycles, and … Read more
We are currently hiring for Voice & Technical Support roles at our Bangalore office, specifically focused on Printer and Point-of-Sale (POS) Software Support for a leading U.S.-based client. Candidate should have a Bachelor s degree (BCA, BSc, or equivalent) with 2 to 5 years of experience in customer support/ call center or technical troubleshooting roles. … Read more
Candidate should be Any BE/ B.Tech with 3+ years of experience in providing technical support to international customers through Voice/ E-mail/ Chat. Must be tech savvy with strong knowledge in PC, Linux and Networking fundamentals. Should be familiar with Linux platform and Web applications. Must have good troubleshooting skills. Adequate experience in Microsoft Word and … Read more