IT Recruitment Division!
GlobalLogic is looking for a Product Support Engineer experienced in cloud technologies and software architecture with strong proficiency in API interaction, monitoring tools, and log analysis. Skilled in reading and understanding code (Python/ C#), managing relational databases with SQL, and using tools like Postman, Swagger, and Chrome DevTools. Provide prompt, courteous, and professional support, understand … Read more
We re looking for a Technical Support Engineer to join our global support team. In this role, you ll be the first line of support for our customers, delivering timely, effective, and professional assistance across a suite of innovative IoT products. As a Level 1 Support Specialist, you ll provide exceptional service to ORBCOMM customers … Read more
Candidate should have Degree Certificate (Any, but should have good written and verbal communication skills)Should have 0 to 2 years of experience in Technical Support, Customer ServiceExcellent communication skills, should be able to hold a conversationBasic troubleshooting and should be able to comprehend the issues presented Ability to deal professionally as well as ability to … Read more
We are looking for enthusiastic Technical Support Associates to assist UK customers over calls. You will be responsible for resolving broadband, Wi-Fi, and LAN-related issues with basic troubleshooting steps. Key Responsibilities- Handle inbound calls and provide product-based assistance to UK customers.Troubleshoot broadband, Wi-Fi, and LAN issues effectively.Guide customers through step-by-step solutions in a clear and … Read more
Candidate should have Bachelor`s degree with 1+ years of experience in technical supportA+ Certification or Microsoft Certified Systems AdministratorEagerness to contribute in a team-oriented environmentAbility to work methodically and analytically in a quantitative problem-solving environmentExcellent leadership, communication and organizational skills Must have strong customer service skillsFlexibility with work timings and shiftsExcellent verbal and written communication … Read more
As a Support Engineer (Technical Operations Center Engineer), you seek resolution to problems and mitigate risk, always ensuring a Customer Obsessed experience has occurred. You will be working on services with a direct impact on the customer experience. If you are excited about the opportunity to learn and work on distributed systems, enjoy trouble shooting … Read more
Candidate should be Any Graduate with 6 months to 5 years of experience into technical support for international voice and Email are preferredShould be Aware of PC/ Laptop troubleshooting Both Hardware & Software.Knowledge of networking and support, VPN, Active Directory.Should have Excellent Communication skills with good technical knowledge. Work from Office/ Rotational Shift off/ Both … Read more
Candidate must be a Technical Graduate with 2+ years previous Technical Support Center experience with an emphasis on business to business/ Enterprise support interactions. Outstanding written & verbal communication skills in English with a neutral accent. Experience working in a team environment and managing a diverse workload. Experience in supporting software applications and troubleshooting in … Read more
Candidate should have 0 to 5 years of experience in International Technical Support (Voice)Have worked on ISP, Internet & WiFi Related, Router & Modem Connectivity IssuesShould be comfortable working in 24*7 Working EnvironmentMust have excellent communication skillsRotational shifts & Rotational week offs. Exclusions: Undergraduate Fresher are not eligible/Graduation freshers with Non Technical education are not … Read more
Candidate should have Any Graduation, Minimum SSC (10th) passedBE, B.Tech, BCA, Diploma in technical/ trouble shooting (Preferred)Fresher/ Experienced with a minimum of 1 year in technical process, BPO/related industry. Skills & Competencies- Knowledge and understanding on query and escalation skillsBasic Technical knowledge like, Broadband/ Internet, UPS issues,Cables, net, Wi-Fi router troubleshooting etc.Must be fluent in … Read more