IT Recruitment Division!
Anthology s Global Technical Support team is responsible for supporting the Anthology customer base with issues related to our SIS product, Student. This role involves working closely with other analysts and departments to provide effective and high-quality technical support service. The right candidate for this role has a passion for customer service and embraces a … Read more
Candidate should have 2 to 4 years of experience in a client-facing enterprise product support environment with excellent analytical, problem-solving, and client-handling skills. Must have exceptional listening, written, and oral communication skills Should have experience in a self-directed work environmentDemonstrated ability to research and resolve problems using a variety of resources and toolsStrong knowledge of … Read more
Candidate should have 3+ years experience in a client-facing customer/ technical support role, supporting Email, Communications, SaaS or related technologies. A demonstrated history of customer focus, empathy, active listening, and the ability to diplomatically address customer concerns and provide feedback. Experience communicating complex technical issues to both technical and non-technical audiences via phone or email … Read more
Candidate should be Any Technical Graduate with 0 to 4 years of International voice experience.Good Troubleshooting Knowledge Network TroubleshootingMust be comfortable with US shifts timings/ 24*7Should have excellent communication skills Freshers may also applyUS Shift Timing Roles & Responsibilities- Windows OS/ Software InstallationPassword resetTechnical bent of mind to isolate a problem quicklyTroubleshooting of desktop/ laptop … Read more
The Associate Technical Support Engineer assists Rocket customers with questions and problems regarding the installation, setup, configuration and functionality of Rocket Software products. The Engineer will troubleshoot reported symptoms to aid in the resolution process either directly for the customer or to help guide the development team in providing permanent solutions. The Engineer will typically … Read more
Morningstar seeks an outstanding individual to join our global team of Technical Support Representatives. The role will support the Morningstar Direct and Office/Workstation software for both external and internal users. Direct is our premier Institutional Research tool, and Office provides a comprehensive solution to our Investment Advisor clients. You will work as part of our … Read more
Candidate should have a Bachelor s degree in information systems or a related field with 4+ years of experience working in an enterprise desktop support environment with software and hardware technical issues. Combination of 2 year degree in information systems and desktop support work experience also a consideration. ServiceNow ticket system experience. Must have excellent … Read more
Candidate should be Graduate with Computer Science Background (mandatory)Engineering background, certification on networking concepts preferred.Work Experience – Freshers -1 year Max Skills and Ability- Comprehensive understanding of typical home network deployments is required.The candidate must be able to identify a diversity of networking home devices` specific functions and configurations.Candidate must demonstrate excellent English communication skills.The … Read more
We are seeking a Technical Support Engineer Performance with expertise in troubleshooting performance-related issues in enterprise storage environments. The ideal candidate will have a solid understanding of ONTAP architecture, performance tuning, and advanced troubleshooting techniques. This role is part of our Level 2 Support team, responsible for diagnosing, analysing, and resolving performance-related incidents while providing … Read more
We are looking for a motivated and technically skilled individual to join our International Technical Support team in Chennai. The role involves handling voice-based technical queries from international customers, diagnosing and resolving hardware, software, and basic networking issues. You will play a critical role in delivering excellent customer service while resolving technical concerns quickly and … Read more