We are looking for a proactive and organized service coordinator to support our branch service operations. The role will involve coordinating with service engineers, customers, the area service manager, the head office, finance, stores, and other internal teams to ensure smooth execution of service-related activities.
The ideal candidate should have good communication skills, strong follow-up ability, basic MS Office knowledge, and the ability to manage multiple administrative and service-coordination activities effectively.
Required Skills & Competencies
- 1 to 2 years of experience in service coordination/ back office/ branch administration/ customer coordination/ service operations.
- Good verbal and written communication skills.
- Strong follow-up and coordination skills.
- Basic knowledge of MS Office, Excel, and email communication.
- Ability to maintain reports, trackers, and documentation accurately.
- Good organizational and multitasking abilities.
- Customer-oriented approach with professional communication skills.
- Ability to coordinate effectively with Service Engineers and internal departments.
- Basic understanding of invoices, payments, and collection follow-up will be an advantage.
- Candidates from service-oriented, engineering, equipment, manufacturing, or technical organizations will be preferred.
Interested candidates can share their updated CV along with their Current CTC, Expected CTC, Notice Period, and Current location to sheetal.patel@netwronic.in
Company Profile
Newtronic Lifecare Equipment Pvt. Limited has established itself as one of the leading brands in the space of Laboratory Equipments. Started in 1980 as a small unit in an area of 200 Sq. ft at Kandivali. today we have grown to our own state-of-the-art facility of over 60,000 sq. ft. at Umbergaon Gujarat. Newtronic has specialized in the development and production of Pharma Temperature and Stability Chambers for Laboratories. Our utmost aim is to provide the highest level of customer satisfaction through high-quality products, timely delivery & efficient after-sales service. Our unparalleled USP is our excellent consultancy in ICH Guidelines, Regulatory & Compliance Requirements especially while our skilled R&D team diligently strives to bring excellence and perfection in what we do.
We understand very clearly that the backbone of a successful customer relationship is an after-sales support that responds quickly & efficiently. We have therefore established service centres in all the major Pharma hubs & states of India as well as in 40 countries internationally. As we continue to raise our bar on service & quality, we reaffirm our commitment to innovation, new range of products, cost effective solutions & a long-term commitment to the industry. US-FDA, MHRA, TGA, WHO & all other audits. Constant focus on technology innovations and design excellence has made our products a trendsetter & a leader in all respects.
