Candidate should be Any Graduate/ Postgraduate with 0 to 2 years of experience in technical support
Experience: Both Freshers and Experienced candidates can apply
Must have excellent communication skills in English
Handle inbound calls for international customers
Understand and resolve customer queries effectively via voice
Deliver excellent service with clear and professional communication
Ensure first-call resolution and customer satisfaction
Should be comfortable working in rotational night shifts, (5 days a week, 2 rotational offs)
Comfortable working night shifts (UK timing)
Must not be pursuing regular education.
Rounds of interviews for Voice:
HR
Ops Round 1
Ops Round 2 & Versant
Interview Details
Walk-in Date & Time
14th – 15th September, 9.30 AM – 12.00 PM
Venue– Survey No. 602/3, ELCOT Special Economic Zone,
138 Sholinganallur Village, Tambaram Taluk District,
Chennai, Tamil Nadu – 600 119.
Company Profile
Tech Mahindra tech-mahindra-is-looking-for-technical-support-engineer-1610 is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage.
Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services)Tech Mahindra’s capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing,