Technical Support Specialist | Hapag-Lloyd AG | Chennai, India

Candidate should have a Bachelor’s degree in Computer Science or a related topic would be an added advantage. Should have good experience in 2nd level support for EDIFACT. Experience using AXWAY B2Bi tool Extensive hands-on experience in IBM MQ

  • Ability to use the MQ Explorer and also navigate using commands Experience working in IBM Mainframe
  • Understanding of the jobs running in the Mainframe machines Hands-on experience in Unix and z/OS platform
  • Ability to understand the shell scripts and modify (on need basis) Ability to understand the complex architecture
  • Good to have exposure in SSL certificates handling and implementation Good tohave experience in using JIRA, Confluence

Personal Attributes

  • Strong teamwork and collaboration skills.
  • Basic or end to end knowledge in Shipping Life cycle.
  • Continuous learner who keeps up-to date with technology trends and best practices. Attention to detail and a passion for resolving complex technical challenges.

Additional Notes

  • Preferably immediate Joining or a minimum of notice period. Ready to work in 24×7 shift, including night shifts.
  • Willingness to work in perennial night shifts
  • Ready to re-locate near office location in case staying away from office area

Company Profile

Hapag-Lloyd AG is a global leader in container shipping and logistics, operating one of the worlds largest fleets. The company provides international transportation solutions, including containerized cargo services, supply chain management, and digital logistics platforms. With a strong global network and focus on sustainability, Hapag-Lloyd enables efficient trade flows and supports businesses in connecting markets worldwide.

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