Technical Support Engineer | Hewlett Packard Enterprise | Bengaluru, Chennai India

Candidate should have a Bachelor’s or Master’s degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent with 2+ years of experience in technical support, or customer support.

Contributes to assignments of limited scope by applying technical concepts and theoretical knowledge acquired through specialized training, education, or previous experience. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters.

Knowledge & Skills

  • Experience or understanding of appropriate engineering design tools and software packages.
  • Good analytical and problem solving skills.
  • Basic understanding of material properties and hardware and electrical component design.
  • Good written and verbal communication skills; mastery in English and local language.

Key Responsibilities

  • Designs portions of engineering solutions utilizing multiple engineering disciplines for products, systems, software, and solutions based on established engineering principles and in accordance with provided specifications and requirements
  • Implements established test plans for existing designs, including validation of mechanical, electrical, software, and other engineering specifications and requirements.
  • Develops understanding of and relationship with internal and outsourced development partners on engineering design and development.
  • Participates as a member of project team of other engineers and internal and outsourced development partners to develop reliable, cost effective and high quality solutions for low to moderately- complex products.

Company Profile

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you.

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