Candidate should be BE/ B.Tech in Biomedical, Electronics, Electrical or Computer Science with 0 to 3 years of experience in technical support, networking, technical troubleshooting. Must have good communication and customer-handling skills. Must have basic knowledge of technical troubleshooting. Linux, networking or medical device knowledge is an advantage. Willingness to learn, work on-site and travel Pan India.
Key Responsibilities
• Conduct product demonstrations and hospital trials.
• Assist with installation, setup and commissioning.
• Train surgeons, nurses, biomedical engineers and hospital staff.
• Provide first-level technical and application support.
• Troubleshoot basic technical issues and coordinate with Service/Technical teams.
• Coordinate with Sales, Service and Product teams.
• Maintain customer visit, training and support records.
• Provide on-site support in OT/ ICU environments.
• Travel across India as required.
Company Profile
The knowledge revolution is a new global-scale paradigm shift that is changing the fundamental socioeconomic environment by redefining value creation by using Knowledge and Innovation. To succeed in the Knowledge age, organizations need to adapt to the ever changing environment. They need to create Smart-Sourcing partnerships which would allow them to concentrate and focus on their core business objectives. To stay abreast and ahead of competition, selecting the right partner for such relationship is the most essential and critical aspect.
