![[24]7.ai India is looking for Technical Support Associate](https://kcs-group.in/wp-content/uploads/2025/09/247-ai-1-1.jpg)
We are hiring for the International Voice Process at [24]7.ai. The ideal candidate will be responsible for providing customer support and resolving issues through calls and other electronic communications.
Skills Required:
- Strong verbal communication skills.
- Excellent analytical and troubleshooting abilities.
- Ability to deliver exceptional customer service and ensure customer satisfaction.
- Strong multitasking and coordination skills.
- Excellent judgment to evaluate situations and provide effective solutions.
- Willingness and ability to work in rotational shifts (24×7).
Job Details:
- Rotational US shifts, including midnight shifts.
- 5 days working; 2 rotational week-offs (no fixed days off on Saturday and Sunday).
- Students pursuing regular college education are not eligible.
- Educational certificates are mandatory.
- Must be flexible to work from the office.
- Relevant experience in international voice process with customer interaction (on papers) is required.
- Immediate joiners preferred, based on the company’s requirements.
Qualifications:
- Intermediate (10+2)/ Diploma (10+3)
Experience:
- 0-4 years in a similar role.
Age Criteria:
- 18 years to 37 years.
Salary:
- 19,000 to 39,000 (take-home after deductions). The final take-home salary will be based on interview performance and relevant work experience in international voice support.
Perks and Benefits:
- 2-way free transportation (home pick-up and drop).
- Self-to-work(STW) allowance of 3,300 (applicable to male employees only).
- Medical insurance for self and dependents.
Interview Process:
- Assessment Round
- Personal Introduction Round (PIR)
- Second Level Screening
- Tool Assessment
- ACM Round
Interview Date/ Time-
26 December , 10.30 AM – 1.00 PM
Venue Details-
Ground floor, NSL SEZ, Survey 1, Plot 6,
NSL Arena Internal Road, IDA Uppal, Habsiguda,
Hyderabad, Telangana – 500 039
Contact – HR Sandhya