KCS Group

Technical Support Engineer (WFH)   




  Yugabyte: The Distributed SQL Database for Cloud Native is looking for Technical Support Engineer (WFH)



Job Description

Candidate must have excellent written and verbal communication skills. Able to work with a wide variety of people and collaborate with geographically distributed teams and effectively communicating everything from data points to critical feedback.

Participate in weekend on-call support
Flexible to work in APAC hours (early morning IST)
Entrepreneurial spirit and are not afraid to take on new challenges

Customer Obsession - you are passionate about delivering a high-quality support experience and providing customers with the tools they need to succeed. You judge our own success by the success of the team and the happiness of our customers.
Professional experience troubleshooting at least three of the following: Linux Sysadmin experience, Kubernetes, ansible, Postgres, Cassandra, management of distributed systems, network troubleshooting including tcpdump, query performance, performance troubleshooting with tools like perf and strace

Well recommended candidates will have experience scripting and writing code in Python, Bash, and Java, or have some full stack web development experience.
Experience flexible, degree in a technical background preferred.
Candidates must be based in India

Good to Have-

2 years of experience working in Product Support team
Working knowledge of any SQL or NoSql databases
PAN INDIA
 

Work Experience

0 to 3 Years

Level

 Junior - Executive, Assistant 


Job Function
IT-Software, Desktop Support, Network Administration, IT-Software Others


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Across India, Remote 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, IT Helpdesk, Desktop Support, Software Support, Product Support


Company Info
Yugabyte s co-founders are database builders and operators who met at Facebook, where they scaled the platform from millions to billions of users in just a few years. The team made a bet that the trends they experienced microservices, containerization, high availability, geographic distribution, APIs developers love to use, and an appetite for open source would affect most if not all businesses in time. They came together in February 2016 to build YugabyteDB, the distributed SQL database built to power global-scale, cloud native applications.
 


Address


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Contact Number


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