KCS Group

Desktop Support Engineer   




  Black and White Business Solutions Pvt. Limited is looking for Desktop Support Engineer



Job Description

We are looking for process associate for International voice process who can interact with customers address their concerns, answer their questions and assist them with their needs. Must be able to join immediately

Qualification/ Experience-

Graduate Freshers/ Undergraduate with relevant experience can apply
Good Communication skills [English/ Hindi Mandatory]
Should have 0 to 4 year of experience in Customer Support

Roles & Responsibilities-

Ensuring low down time for production desktops.
Preventive/ Corrective maintenance of all the desktops.
Managing and Maintaining operating system Endpoint Protection at desktop level, Microsoft issues.
Responsible for Backups and Restore of critical data according to users request.
Responsible for 1st level troubleshooting in Servers and Hardware/ Operating system/ Network related issues.

Ensuring Encryption in all Laptop users for data security, and EFS backup
Preventive/ Corrective maintenance of all the desktops
Managing and Maintaining Symantec Endpoint Protection at desktop level
Responsible for Backups and Restore of critical data according to users request
Responsible for 1st level troubleshooting in Servers and Network related issues.

Additional Information:-

Day Rotational shift
5 days working
Salary ( Freshers - 18k Take Home , Experienced - 28k Take Home + incentives )
 

Work Experience

0 to 4 Years

Level

 Junior - Executive, Assistant 


Job Function
Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web), Operations


Vacancies
Not Specified 


Industry
CRM/Call Centers/BPO 


Job Location
Bangalore 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech, Diploma


Salary
Not Specified


Key Skills
Technical Support, Desktop Support, Customer Support, Desktop Engineering, Troubleshooting


Company Info
We are tied up with TOP CMM Companies Incorporated in 2006, Black and White Business solutions Pvt Ltd has gradually developed today into a leading provider of manpower for some of the fortune 500 companies for their junior/ middle/ senior and executive requirements. At Black and White Business Solutions, our sole job is to find individuals who are driven to succeed, and match them with companies that know how to reward success.
 


Address


Not Mentioned


Contact Number


Not Mentioned


Referral Information


Check details



 



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