Technical Support Associate (required) at Tesco PLC - Retail Company

KCS Group

Technical Support Associate

Tesco PLC - Retail Company is looking for Technical Support Associate

Job Description	Candidate should be Graduate/ Bachelor of Engg. Graduate from a recognized University (Preferably - Mechanical, Electrical, Industrial) Experience as Technical Support Officer preferred. Must have Good communication Skills both Verbal and Written. Should have basic knowledge of Retail store and equipments. Basic MS Office Excel; Word; PPT Planning Organising Call Management knowledge; Active Listening Eye to detail Logical Thinking; Speed and Accuracy Being available for my stores colleagues whenever they seek support To Probe; Triage and Dispatch Jobs for the Stores Allocate the right man with the right skill at the right time Handle Inbound / Outbound Calls within the Key Performance Indicators Manage the job with High Quality Partnering with business leads to bridge process gaps as a part of continuous improvement Be a strong team player with a strong partnership outlook Ability to troubleshoot; have eye for detail and problem solving skills Following our Business Code of Conduct and always acting with integrity and due diligence Identifying operational improvements and finding solutions by applying CI tools and techniques Responsible for completing tasks and transactions within agreed Key Performance Indicators Knows and applies fundamental work theories/concepts/processes in own areas of work
Work Experience	0 to 3 Years	Level	Junior - Executive, Assistant
Job Function	IT-Software, Desktop Support, Network Administration, IT-Software Others	Vacancies	Not Specified
Industry	Retailing	Job Location	Bangalore
Educational Qualification	B.Sc, BCA/BCS, B.E./B.Tech	Salary	Not Specified
Key Skills	Technical Support, Customer Support, Technical Helpdesk, Networking Troubleshooting
Company Info	We are a multi-disciplinary team creating a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility, providing cutting-edge technological solutions and empowering our colleagues to do ever more for our customers. With cross-functional expertise in Global Business Services and Retail Technology & Engineering, a wide network of teams and strong governance we reduce complexity thereby offering high quality services for our customers. Tesco Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 4,40,000 colleagues. Tesco in Bengaluru is a multi-disciplinary team serving our shoppers a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility and empowering our colleagues to do ever more for our customers. With cross-functional expertise, a wide network of teams and strong governance we reduce complexity thereby offering high quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 4,40,000 colleagues.
Address	Not Mentioned
Contact Number	Not Mentioned
Referral Information	Check details

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