KCS Group

Technical Support Associate   




  Ignites Human Capital Services Pvt. Limited is looking for Technical Support Associate



Job Description

The primary responsibilities of a Customer Service specialist would be:

Handling escalations and complex queries.
Manage incoming and outgoing calls
Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication

Key skills Required:

Proven customer support experience or experience as a client service representative
freshers with Excellent communication skills
Ability to listen and active problem solving skills
Good interpersonal skills
Ability to handle pressure
Ability to multi-task, prioritize, and manage time effectively

Job Type: Full-time Education:
Higher Secondary(12th Pass) / Any Graduates

Interested candidates call NANDITH @9019223789, HR @ 9999624068 for Scheduling the interview
ALL THE ROUNDS WILL HAPPEN VIRTUALLY

 

Work Experience

0 to 5 Years

Level

 Middle / Assistant Manager 


Job Function
Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies
Not Specified 


Industry
CRM/Call Centers/BPO 


Job Location
Bangalore, Chennai 


Educational Qualification
Diploma, B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Others


Salary
Not Specified


Key Skills
Technical Support, Customer Service, International Voice Process. Customer Support


Company Info
igNITES is an established, Owned and managed company, whose goal is to provide clients with the very best quality, value and service in human capital consulting.
 


Address


Not Mentioned


Contact Number


Not Mentioned



 



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