KCS Group

Technical Support Engineer (Appliance)   




  Veritas Technologies Private Limited is looking for Technical Support Engineer (Appliance)



Job Description

Applicant should be Graduates/ Postgraduates/ Diploma holders in Engineering/ Science
3+ years of Sys Admin or related enterprise Technical Support Certification in one s product area
3+ years experience providing 2nd /3rd level support in an enterprise class product company, or
3+ years experience working in a LIVE production environment or datacenter with heterogeneous IT infrastructure

Experience across one or more of the following core technologies:

Operating Systems, UNIX or Windows Servers. Relevant platforms include Linux, Solaris, AIX, HP-UX, Windows Workstation, UNIX/ Linux
Basic knowledge of OS administration, Patch Package Management OS specific debugging tools
Experience with logical volume management (LVM) Volume Manager concepts
SAN/NAS - experience in storage technologies, Storage Topologies, RAID concepts
Multipathing concepts (MPxIO, Powerpath, HDLM)
Basic knowledge on Core Crash dump Analysis
Performance monitoring troubleshooting tools
Networking Fundamentals: TCP/IP, DNS, DHCP, NFS
Infrastructural Technologies: Active Directory Exchange (II)

Working knowledge in one or more of the following technologies:

Cross platform server environments and Server Hardware
Operating Systems: Microsoft Windows 2012, 2016 and 2019
Expertise in:
Microsoft Exchange 2010, 2013, 2016 and 2019 - Messaging Admin
Outlook Client 2010, 2013, 2016 and 2019 and Outlook Web Access (OWA)
Advanced Relational Database principles and methodologies (SQL)
Enterprise Level Infrastructure Technology - Active Directory, DNS, DHCP

Job Complexity

Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors
Exercises judgment within defined procedures and practices to determine appropriate action
Builds productive internal/external working relationships
Supervision

Normally receives general instructions on routine work, detailed instructions on new assignments under general supervision
Follows established directions
Work is reviewed for accuracy and overall adequacy
 

Work Experience

3 to 8 Years

Level

 Junior - Executive, Assistant 


Job Function
IT-Software, Desktop Support


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Pune 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech, Diploma


Salary
Not Specified


Key Skills
Technical support, Active Directory, DNS, Customer Support, Customer Service, Troubleshooting


Company Info
Veritas Technologies is a leader in multi-cloud data management. Over 80,000 customersincluding 87% of the Fortune Global 500rely on us to help ensure the protection, recoverability and compliance of their data. Veritas has a reputation for reliability at scale, which delivers the resilience its customers need against the disruptions threatened by cyberattacks, like ransomware.
 


Address


Not Mentioned


Contact Number


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