KCS Group

Technical Support Engineer   




  Quinta Systems Private Limited is looking for Technical Support Engineer



Job Description

Candidate should be Any Graduate with Minimum 2 years of experience in Technical Support, Customer Support, Technical Helpdesk, and Networking Troubleshooting.

Must have good understanding of how software and hardware work.
Moderate to a high level of understanding of technology solutions
Should have excellent communication skills

Job Responsibility-

Independently own and manage product technical implementations.
Technical understanding of the products their suitability to the client s requirements.
Develop partnerships and be the expert for customers in case of integration, technical solutions, or security questions.
Good understanding of Hardware networking.
Technical Implementation of onsite online.

Play a key role in helping our customers as a product expert, ensuring a smooth onboarding when it comes to the technical implementation within the customer s system.
Work closely with Customer Success/Support to provide an excellent technical onboarding process for new customers.
Promptly resolve customer issues regarding implementation, ensuring that they are fully supported during the onboarding process.
 

Work Experience

2 to 4 Years

Level

 Junior - Executive, Assistant 


Job Function
IT-Hardware/Networking, IT- Hardware Customer Support, Troubleshooting, H/W Installation/Maintenance, Network Administration


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Delhi, Gurgaon, Bangalore, Hyderabad, Pune 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, Customer Support, Technical Helpdesk, Networking Troubleshooting


Company Info
Quinta Systems is a Technology Solutions Company that helps customers to automate business processes through the adoption of the disruptive technologies such as M2M/IoT, RFID, Mobility, Data Capture among others.
 


Address


Not Mentioned


Contact Number


Not Mentioned



 



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