KCS Group

Technical Support Executive (Interview)   




  Allsec Technologies Private Limited is looking for Technical Support Executive (Interview)



Job Description

Candidate should be Any Graduate with excellent communication and Interpersonal skills
Must have an ability to converse in regional language along with English.
Ability to convince customers
Assist customers in all their queries

Roles & Responsibilities-

Understanding the need of the customer and helping the customer to clear the queries
Explaining to the customers related to the solutions
Handle end-to-end Inbound queries and customer support - existing clients.
Assisting customers in polite manner.
Good customer centricity.

Fully responsible for meeting and exceeding customer needs as assigned periodically
Direct prospects to the customer issues.
Ensure no losses or errors occurred while assisting customers
Adheres to and supports company policies and practices.
Ensure customer follow-up all the time.
Respond to customer inquiries and resolve.

Working Days: 6 days of Working and 1 Day Rotational Off
CTC - 18000 to 24000

Interested candidates can contact HR Team :

Margret 7639346730
Durga 9444513830
Priya -7358516640

Walk-in Directly to below address-

Allsec Technologies Private Limited
46B, Velachery Road, Nehru Nagar, Velachery,
Chennai, Tamil Nadu - 600 042
 

Work Experience

0 to 5 Years

Level

 Junior - Executive, Assistant 


Job Function
Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Chennai 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, Customer Service, International Voice Process. Customer Support, Outbound Process


Company Info
Allsec is a global leader in outsourcing solutions offering future-ready, resilient business transformation services to industry heavy-weights, Fortune 100 companies, and growth-focused organizations. With 4,000+ FTEs spread across 5 contact centers in the US, Philippines, and India, we manage over 1 Million customer contacts per day, via multiple touchpoints. We provide each client the power to harness next-generation technology today and exceed set targets in record time. Our service model boasts of excellence in service delivery, superior quality, and compelling business transformation stories.
 


Address


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Contact Number


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Referral Information


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