KCS Group

Technical Support Associate   




  Sutherland Global Services is looking for Technical Support Associate



Job Description

We are Hiring for Semi Technical (International Voice Support) for Fresher & Experienced. Looking for candidates with an Excellent in communications and interpersonal skills/ candidates with International BPO experience can be an added advantage

Mandatory Criteria - Must have an excellent communication skills (Verbal)
Required immediate joiners and somebody who is currently in Chennai.

Qualification - Any Graduation * or 10+2 or 12+1 Diploma
Exposure in `Chat `BPO` Customer Service International Voice` Technical Support * Any domain
Handle real-time voice-calls
Shift timings - 24*7 work environment, 5 Days Working 2 Days OFF (Rotational) Predominantly Night Shifts

It is Work at Office
Cab Pick-up and drop available within the transport boundaries
Work Location- Chennai.

Perks & Benefits:

Cab facilities both pick up and drop off (Within the boundary limits)
Excellent Growth & Incentives

Mode of interview - Telephonic/ Webex / F2F
Number of vacancy - 10 HC (Hurry up)
Immediate Joining date: 19th Oct
HR Spoc - Jackson - 8667258331

Interested candidate can share their Updated CV on Jackson.GSJorin@sutherlandglobal.com/ Sujata.Sirigiri2@sutherlandglobal.com
 

Work Experience

0 to 5 Years

Level

 Junior - Executive, Assistant 


Job Function
Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies
Not Specified 


Industry
CRM/Call Centers/BPO 


Job Location
Chennai 


Educational Qualification
Diploma, B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Others


Salary
Not Specified


Key Skills
Technical Support, Customer Support, Voice Process, Outbound Process, US Process, Inbound Voice Process


Company Info
Sutherland is an experience-led digital transformation company that can help your business achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees. We do this by combining human-centered design with the scale and accuracy of real-time analytics, AI, cognitive technology and automation.

Our heritage has made us who we are: a future-ready organization. For 35 years, we ve been caring for our customers customers. As an early pioneer in robotic automation, we ve grown our core offering through steady organic investment and by acquiring key capabilities. Today, we make those experiences relevant, instantaneous, predictive and frictionless. Decades of developing best-in-class processes for some of the world s most experience-native companies has enabled us make digital human in ways that transform customer and employee relationships at scale.
 


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