KCS Group

Technical Support (Voice Process)    




  2Coms Consulting Private Limited is looking for Technical Support (Voice Process)



Job Description



Candidate should be Graduate/ Post Graduate with minimum 1 year experience in Technical Support, Voice Process. Must have good communication skills. Able to take calls Over Phone which involves working in different time zones. Take calls from Global clients and initiate the right response to them, positively and professionally.

Must be flexible to work in shifts.
Excellent English - both verbal and written communication skills
Knowledge of customer service principles and practices
Good technical knowledge

Immediate Joiner Required
Shift: Rotational Shifts
Week Off: 5 days working (2 days rotational week off)

Benefits-

Both side Cab+ Incentive+ Shift Allowance
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.
 

Work Experience

1 to 5 Years

Level

Junior - Executive, Assistant 


Job Function


Operations/Customer Service, Technical Support, Customer Service (Voice)


Vacancies


Not Specified 


Industry


CRM/Call Centers/BPO 


Job Location


Bangalore 


Educational Qualification


B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Others


Salary


Not Specified


Key Skills


Technical Support, International Voice Process, Customer Support


Company Info


2COMS Group was established in 1993 and has been serving as a Complete Human Supply Chain Management Group for over 27 Years now. Currently there are 25+ Operation centers. 2COMS Group pan India with 550+ Employees and 3500 + Associate. As an equal opportunity organization about 60% of the employee workforce consists of women employees. 2COMS Group also has 6 National Awards and 60+ Corporate awards/Recognitions under the kitty.
 


Address


Not Mentioned


Contact Number


Not Mentioned


Referral Information


Check details



 



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