KCS Group

Technical Support (Walkin Interview)   




  ConnectWise: MSP Technology | IT Management Software is looking for Technical Support (Walkin Interview)



Job Description

We are scheduling a walk in drive on 17th September, 2022 - (10 am to 3 pm) for the role of Technical Support L1 Automate & BrightGuage at Pune location.

Skills Required
Knowledge on Windows Server, basic knowledge of Networking and Database knowledge.

Experience Range - 1 to 6 years
Notice period Max 45 days
No of positions 25

Shifts Shift timings for the below positions Rotational, US
or Night Shifts based on business requirement.

Work Location Position can be based out of Pune, Mumbai or Bangalore
However interviews will happen at Pune location.

Job Responsibility

Server level technical skills: server builds and administration, setup, and support, virtual environment administration
Document partner interaction, troubleshooting, and results in a clear and concise manner
Engages in the application of systems analysis of hardware or software for best practices per technical documentation, and provides solutions based on the diagnosis of the problem
Analyze, test, and modify partner and end-user customer s computer systems based upon their unique design specifications and/or computing environment

Interact with partners and end-users to provide support via phone, ticket system, and chat and answer user inquiries regarding the system
Meet posted metrics for performance
Organized, detail-oriented, and self-motivated
Ability to effectively communicate through phone, chat, and email is required
Ability to work on multiple issues simultaneously in a fast-paced environment
Ability to work within a team environment as well as work independently while maintaining a high level of efficiency.

Interview Date/ Time-
17th September 2022, 10.00 AM - 3.00 PM

Venue Details-
Connectwise LLP,
Block Rhine, A Wing, 5th Floor, Embassy Tech Zone,
Hinjewadi Phase II, Hinjewadi Rajiv Gandhi Infotech Park,
Pune, Maharashtra - 411 057.
 

Work Experience

1 to 6 Years

Level

 Junior - Executive, Assistant 


Job Function
IT-Software, Desktop Support, Network Administration


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Bangalore, Pune, Mumbai 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, Customer Support, Windows Server, Networking, Troubleshooting


Company Info
ConnectWise is an IT software platform built by the innovation of several minds passionate and committed to helping technology solution providers (TSPs) realize their success in today s ever-evolving marketplace. Everything we do is tailored toward enabling customer success. That s why we call them partners and not just customers.

ConnectWise is the longest-running, market-leading software platform for technology solution providers (TSPs). The ConnectWise platform is used by more TSPs (35,000) around the world than any other software platform. So, in a way, you could say we help keep the IT world spinning. We have 2,600 colleagues. Founded in 1982, we are a 38-year-old well-established product company headquartered in Tampa and located in 14 centers across the globe.
 


Address


Not Mentioned


Contact Number


Not Mentioned


Interview Dates


17/ Sept/ 2022



Candidates are requesed to come for direct walk-in interview or contact at the above given number!




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