KCS Group

Technical Support Executive   




  Outpace Consulting Services Private Limited is looking for Technical Support Executive



Job Description



Candidate should have 1 to 6 years of experience in Service Desk /International BPO/ Technical Support. Able to handle Calls, Emails, Chats & Web tickets and should be willing to work in 24*7 shift environment. Basic understanding of inter-relationship of software, hardware and communications Hardware trouble shooting skills Printer and Network issues.

Should have experience in PC Hardware configuration
Experience supporting LANs, PC operating systems and desktop software
Experience using a variety of PC software including Microsoft Office Suite,
Knowledge and understanding of end user requirements
Strong customer service orientation Self-Starter

Good listening skills & Ability to analyze and solve technical problems
Strong problem analysis, resolution, and writing skills
Good interpersonal and communication skills Analytical skills excellent spoken and written communication skills
Mandatory Language Skill: Prior SD experience and excellent English speaking skills

Please Call : Delilah @ 7058721922, Shreya @ 8698989517, Alisha @ 8530888845


 

Work Experience

1 to 6 Years

Level

Junior - Executive, Assistant 


Job Function


Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies


Not Specified 


Industry


CRM/Call Centers/BPO 


Job Location


Pune 


Educational Qualification


B.Sc, BCA/BCS, B.E./B.Tech


Salary


Not Specified


Key Skills


Technical Support, International Voice Process, Service Desk, IT Support


Company Info


Outpace consulting is a passionate human resource consulting organization. Outpace aims to be the number one human resource consulting organization enabling the job seekers to build their dreams. The idea behind starting outpace consulting comes from looking at the employment statistics of India and across the world. Outpace aims to provide employment to every individual job seeker looking to kick start their career.
 


Address


Not Mentioned


Contact Number


Not Mentioned


Referral Information


Check details



 



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