KCS Group

Network (Support) Engineer   




  NICE Limited is looking for Network (Support) Engineer



Job Description

Candidate should have at least 4+ years of technical experience within the industry and/or proven customer support experience Globally, preferably within Financial Institutes (Trading environments). Must have good working knowledge of: Windows Operating Systems, TCP/IP, Linux, Wireshark, EMC, MySQL and MS SQL Server Databases. Experience with Advanced Solutions Recording/ Telephony Integrations.

Network Principles 7 Layer OSI Model, TCP, UDP . Network Devices NICs, Switches, Routers, MPLS Troubleshooting Sniffers and various other Network Testing and Analysis tools
Telephony Experience - PBX, Switch and ACD Vendors - Avaya, Cisco, Genesys, Nortel, Aspect, Alcatel etc. VoIP Experience Avaya, Cisco, Nortel
Windows Server Configuration IIS, Microsoft Security Active Directory, Security Policies, Hardening, Encryption

Other Required Skills:

Excellent verbal and written communication skills
Good communication and presentation.
Strong troubleshooting and problem-solving skills
Ability to prioritize and execute tasks in a high-pressure environment
Self-motivated and directed, with keen attention to details
Team Player - ability to work well in a team-oriented, collaborative environment
Can handle stressful situations well.
 

Work Experience

4 to 9 Years

Level

 Middle / Assistant Manager 


Job Function
IT-Hardware/Networking, IT- Hardware Customer Support, Troubleshooting, H/W Installation/Maintenance, Network Administration


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Pune 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, IT Helpdesk/ Service Desk, Network Support, Active Directory


Company Info
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organization.
 


Address


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Contact Number


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Referral Information


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