KCS Group

Customer Service Associate (Work from Home)   




  Tech Mahindra Limited is looking for Customer Service Associate (Work from Home)



Job Description

We are glad to inform you that Tech Mahindra is hiring for Customer Service Associate for Voice Process in Kolkata Location for one of Leading E-Commerce project

Designation- Customer Support Associate (CSA).
Job Profile- Have to resolute customers query Voice Calls

Mandatory Criteria-

Minimum HS Passed/ Fresher & Experience both can apply
Must have excellent verbal English & Hindi communication skills
Should have a typing speed of 25 WPM with 90% accuracy

Mandatory system requirement-

Must have a Laptop/ Desktop
Must have Broadband/ Wi-Fi
Must have licensed version of Windows 10
Must have updated antivirus

Other Requirement-

Customer orientation.
Ready to work in 24/7 Shifts
No planned leave for upcoming 3 months after joining
9 hour of the day, 8 hrs. work and 1-hour break

Interview Structure-
HR round - General check. Telephonic/ Video call
OPS & Client round Voice/ Video call

Documents Required-

Education Mark sheet
Aadhar Card
Pan Card
Offer Letter, Last 3 Salary Slip, Bank Statement, Experience Letter

Interested candidates matching profile need to share CV to sd00484445@techmahindra.com
(Sub line Should be Voice Applicant)

Candidates can also Call/ Whats app
9163006671; 8296119485; 7044017611; 7003193945;
 

Work Experience

0 to 5 Years

Level

 Junior - Executive, Assistant 


Job Function
Operations/Customer Service, Customer Service (Voice), Customer Service (Web), Operations, Operations Others


Vacancies
Not Specified 


Industry
CRM/Call Centers/BPO 


Job Location
Kolkata 


Educational Qualification
Diploma, B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Others


Salary
Not Specified


Key Skills
Customer Service, Voice Process, Customer Support


Company Info
Tech Mahindra Limited is an Indian multinational technology company, providing information technology and business process outsourcing services. A subsidiary of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai.
 


Address


Not Mentioned


Contact Number


Not Mentioned



 



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