KCS Group

Technical Support Engineer   




  Cognizant Technology Solutions India Pvt. Limited is looking for Technical Support Engineer



Job Description

The Cloud Learning Services Publication Team is looking for a Technical Support Engineer to support our growing Content Production and Learning Experience Design team. Candidate must have Bachelor`s degree or equivalent with 3+ years software development experience (preferably in learning technology or localization)

Preferred Qualifications:

Ability to thrive in a fast-paced environment on multiple projects in a large company atmosphere
Ability to understand technical tools (specifically used for learning) and use and relevance to our stakeholders. Familiarity with tools such as Git or similar version control systems, docker, and YAML authoring or markdown, as well as experience authoring e-learning courses, preferably on Coursera, Pluralsight, or using the Evolve authoring tool are preferred.
Ability to work well as a member of a highly integrated team composed of technical members.

Key Deliverables-

Completed, peer-reviewed, course YAML files submitted to Github repository.
Completed identified audit checks for each course YAML.
Incorporate feedback into YAML after Google review of YAML.
Create/update courses on Coursera based on YAML/coursemap files
Incorporate feedback into Coursera content following Google Review of content
Scraped content, ready for localization or deployment to a different platform
Deployed courses, ready for Google review to publish
Ensure all deliverables are in compliance with Google security requirements (https://g.co/partner-security ) and up to the Web Content Accessibility Guidelines and AA accessibility standards.
 

Work Experience

3 to 8 Years

Level

 Junior - Executive, Assistant 


Job Function
IT-Software, Desktop Support


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Pune 


Educational Qualification
B.E./B.Tech, MCA/PGDCA, B.Sc, BCA/BCS


Salary
Not Specified


Key Skills
Technical Support, IT Helpdesk/ Service Desk, Software Support


Company Info
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world`s leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 100 development and delivery centers worldwide and approximately 244,300 employees as of June 30, 2016, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.
 


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Referral Information


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