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Job Description
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Candidate should be Any Technical Graduate (B.Tech/ BE/ B.Sc (IT)/ BCA/ MCA/ M.Tech/ B.Sc (Computers) or B.Com (Computers). Any Undergraduate/ Graduate with INTERNATIONAL Technical Experience of minimum 6 Months can Also apply. But ensure you are not pursuing any regular courses.
Must have excellent communication skills in Spoken English
Basic Technical Knowledge - Networking/ Troubleshooting Skills
Must be comfortable with Any shifts
Must be comfortable with Work from Office.
Candidate location from Pune are mostly preferable
Key Responsibilities-
Voice Support & technical Support to ensure closure as per given SLA.
Follow-up/ update ticket for every call to ensure timely closure.
Call ownership, drive to resolution and communication with customer.
Call Closure and customer satisfaction survey.
Telephonic support to End Users.
Contact/ Whatsapp - HR Marina : 8309307880
NOTE - This is work from office role.
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Work Experience |
1 to 6 Years |
Level |
Junior - Executive, Assistant |
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Job Function
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Operations/Customer Service, Technical Support, Customer Service (Voice) |
Vacancies
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Not Specified |
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Industry
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CRM/Call Centers/BPO |
Job Location
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Pune |
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Educational
Qualification
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B.E./B.Tech, MCA/PGDCA, B.Sc, BCA/BCS |
Salary
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Not Specified |
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Key Skills
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Technical Support, International Voice Process, Customer Service, Networking/ Troubleshooting Skills
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Company Info
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Tech Mahindra is an Indian multinational technology company that provides Information Technology (IT) and Business Process Outsourcing (BPO) services. A subsidiary of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai.
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Address
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Not Mentioned
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Contact Number
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Not Mentioned
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Referral Information
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Check details
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