KCS Group

Technical/ IT Support Executive   




  EduTech - StartUp is looking for Technical/ IT Support Executive



Job Description

Candidate should have Bachelor`s degree in Computer Science/ IT or strong passion for devise and software technical debugging with 1 to 3 years of relevant experience. Freshers can also apply

Job Location - Andheri (East), Mumbai

Responsibilities & Duties-

Excellent oral communication skills in English with a passion to resolve customer queries.
Understanding Operating Systems like Windows 7,8,10 and MacOS.
Troubleshooting Network and Internet Issues for Clients.

Fixing Software and Drivers on Client Systems.
Understanding of Settings and Control Panel Options.
Fixing Issues in Device Manager and External Devices.

Understanding Latest Privacy Settings and Access Control in Devices
Setting Up System using Remote Desktop Connections like AnyDesk, TeamViewer, etc
Adept at technology to troubleshoot and ensure smooth online class experience.
Active listening skills, patience and detail obsession to maintain call logs.

 

Work Experience

0 to 3 Years

Level

 Junior - Executive, Assistant 


Job Function
IT-Software, Desktop Support, Network Administration, IT-Software Others


Vacancies
Not Specified 


Industry
CRM/Call Centers/BPO 


Job Location
Mumbai 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, Network Troubleshooting, Remote Desktop, Operating Systems


Company Info
Envisioning the role of technology in transforming education, we serve educational institutions with hands-on and technology based learning solutions across classrooms, libraries, innovation centers, STEM labs, science and engineering labs in educational campuses and organizations in the Middle East.
 


Address


Not Mentioned


Contact Number


Not Mentioned



 



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