KCS Group

Technical Support Executive    




  NTT DATA Business Solutions Private Limited is looking for Technical Support Executive



Job Description

Candidate must be a Graduate with good communication skills with 6+ months of international calling experience. Should have good comprehension & writing skills. Must possess excellent customer handling skills. Should be comfortable to work in rotational shift with 24x7 support window

Notice Period - Immediate to 30 days

Roles & Responsibilities-

Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone.
Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.

Perks and Benefits

Hospitalization Insurance upto 3 Lakhs
Transport Facility available
 

Work Experience

1 to 4 Years

Level

 Junior - Executive, Assistant 


Job Function
Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Bangalore, Chennai, Noida 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, IT Helpdesk, Active Directory, Outlook Configuration, Vpn Troubleshooting


Company Info
NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions, and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud, and automation across a comprehensive portfolio of consulting, applications, infrastructure, and business process services.

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporate ion, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit nttdataserivces.com to learn more.
 


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Referral Information


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