KCS Group

Technical Support Engineer   




  Ignites Human Capital Services Pvt. Limited is looking for Technical Support Engineer



Job Description

Candidate must have strong Problem Solving and Troubleshooting Skills & thinks logically. Comfortable to work in a 24/7 work environment with rotational shifts & Offs. Working knowledge of personal computer architecture and network architecture. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies).

Support operates on callback model where the cases are created for the customers and the engineers talk to the customers. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage.

Roles & Responsibilities-

Provide top quality technical support, troubleshooting of IT networks and communications systems, including associated applications. Customer satisfaction is our purpose; this is a HIGH TOUCH environment in which continual customer interaction is the norm.

Job Benefits & Perks-

Access to Career Growth Opportunities. ...
Learn the Current Best Practices in Your Field. ...
Gain Global Exposure. ...
Receive Competitive Compensation and Great Benefits`

Call Aafrin @ 7848820042 / Muskan @ 7815882100 And scedule your interview
 

Work Experience

0 to 5 Years

Level

 Junior - Executive, Assistant 


Job Function
IT-Software, Desktop Support


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Bangalore, Pune 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, IT Helpdesk/ Service Desk, Active Directory Boot Process, Troubleshooting


Company Info
IgNITES is an established, Owned and managed company, whose goal is to provide clients with the very best quality, value and service in human capital consulting.
 


Address


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Contact Number


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Referral Information


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