KCS Group

Technical Support Associate   




  Tech Mahindra Limited is looking for Technical Support Associate



Job Description



Any Technical Graduate can apply. (B.Tech | BE | B.Sc (IT) | BCA - MCA | M.Tech | B.Sc (Computers) | B.Com (Computers).
Any Undergraduate with Technical Experience of minimum 6 Months can apply.
Excellent Spoken English
Basic Technical Knowledge - Networking / Troubleshooting Skills.
Any Undergraduate fresher can also apply.
But ensure you are not pursuing any regular courses.
Must be comfortable with Any shifts
Must be comfortable with Work from Office.

Key Responsibilities-

Voice Support & technical Support to ensure closure as per given SLA.
Follow-up/ update ticket for every call to ensure timely closure.
Call ownership, drive to resolution and communication with customer.
Call Closure and customer satisfaction survey.
Telephonic support to End Users.

Contact Karishma Bhatnagar - 9871069624 - Please share your CV at WhatsApp.
Email ID - KB00662335@TechMahindra.com
 

Work Experience

0 to 5 Years

Level

Junior - Executive, Assistant 


Job Function


IT-Software, Desktop Support, Network Administration, IT-Software Others


Vacancies


Not Specified 


Industry


IT-Software 


Job Location


Noida 


Educational Qualification


B.Sc, BCA/BCS, B.E./B.Tech, M.Tech, MCA/PGDCA, Diploma


Salary


Not Specified


Key Skills


Technical Support, Service Desk, Networking/ Troubleshooting, Firewall Configuration, Active Directory


Company Info


Tech Mahindra is an Indian multinational technology company that provides Information Technology (IT) and Business Process Outsourcing (BPO) services. A subsidiary of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai.
 


Address


Not Mentioned


Contact Number


Not Mentioned


Referral Information


Check details



 



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