KCS Group

Technical Support Associate   




  Spes Manning Solutions is looking for Technical Support Associate



Job Description

Candidate should be Any Graduate - Freshers & Experienced.
Undergraduate - Must have - 6 months international BPO/ 12 months Non - BPO experienced.
Any Engineers - Must have - 12 months BPO/ Non - BPO experienced.

Must have excellent Verbal and written Communication skills in English.
Ability to compose clear and articulate email and chat communications to customers.
Utilize effective communication with customers and peers.

Ability to summarize/ paraphrase information.
Ability and willingness to provide pre-sales, sales, or post-sales support.
Knowledge of PCs and Relevant products.
Ability to follow procedures and processes that are documented.

Roles and Responsibilities-

Hardware Identification and Troubleshooting.
Operating System Installation, Navigation, Configuration and Troubleshooting.
Application Navigation, Configuration and Troubleshooting.
Internet and Networking.
Protection Software Usage, Configuration and Troubleshooting.

Perks and Benefits
As per company`s Process norms & policy.

NOTICE PERIOD: Immediate Joiners or 15 days.

Interview Date/ Time-
19th July - 28 July 2022, 11.00 AM - 6.00 PM

Venue Details-
SPES Manning Solutions LLP,
Yogesh House, 2nd Floor, Office no. 23, Above Kaya Clinic,
East Street, Camp, Pune - 411001.

WhatsApp no. 8830076084.
Contact - Md Ghouse Memon
 

Work Experience

0 to 1 Years

Level

 Junior - Executive, Assistant 


Job Function
Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies
Not Specified 


Industry
CRM/Call Centers/BPO 


Job Location
Pune 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech, Diploma


Salary
Not Specified


Key Skills
Technical Support, IT Helpdesk, Installation, Configuration, Networking, Internet Troubleshooting


Company Info
Established in 2011 & HQ in Pune, India. SPES Manning Solutions LLP provides superior consulting services for managing the implementation of HR functions
 


Address


Not Mentioned


Contact Number


Not Mentioned


Interview Dates


20, 21, 22, 23, 24, 25, 26, 27, 28/ Jul/ 2022


Referral Information

Check details



Candidates are requesed to come for direct walk-in interview or contact at the above given number!




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