KCS Group

Technical Support Engineer   




  Tech Mahindra Limited is looking for Technical Support Engineer



Job Description

Candidate must have good basic knowledge of Networking and troubleshooting with excellent communication skills.
Understanding of computer networking - TCP/ IP, routing, switching, N+ and CCNA is a plus.
Experience in computer networking related problem solving, critical thinking, and troubleshooting.

Roles and Responsibilities-

1. Initial point of contact for resolving customer raised network related requests specific to network equipment.
2. Collaborate with other team members on a daily basis in order to achieve a satisfactory resolution to customer issues.
3. Follow Support Center processes for effective management of assigned support requests.
4. Responsible for providing quality technical support for our growing client and partner base

Share your resumes on rm00775572@techmahindra.com


 

Work Experience

0 to 1 Years

Level

 Junior - Executive, Assistant 


Job Function
IT-Hardware/Networking, IT- Hardware Customer Support, Troubleshooting, CCNA/ CCNP, Network Administration, Switching/Router


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Pune 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, Voice Process, Troubleshooting, Switching, Networking, Routing, CCNA, Customer Support


Company Info
Tech Mahindra is an Indian multinational information technology services and consulting company. Part of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai. Tech Mahindra is a US$5.2 billion company with over 145,000 employees across 90 countries.
 


Address


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Contact Number


Not Mentioned


Referral Information


Check details



 



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