KCS Group

Technical Support (Work from Home)   




  Sutherland Global Services Private Limited is looking for Technical Support (Work from Home)



Job Description

We at Sutherland Global Services Private Limited are hiring for Technical role, core HARDWARE COMPUTER support for Pune. Its an International Process mix of (Email Voice and chat, Its an International Process mix of (Email Voice and Chat)

Its Permanent Work from Home.

Profile mix of Graduate freshers or Undergraduate with EXCELLENT in commination skills. Needs to have good knowledge in computers (Technical knowledge about hardware computers, eg RAM/ ROM, types of Rams, SSD/HDD, Microprocessor etc.

Typing Skills: 25 WPM/90% accuracy
Shift Timing/ Days working

5 days working Mon-Fri/ Sat & Sun-week off
Shifts-24/7 rotational shifts/ any 9 hours of shift
Process-Blended- Mix of Email Voice & Chat support 70% Voice/ 30% non voice
Permanent work from Home/ desktop will be given by the company post selection

Candidates need to have fair knowledge of hardware computers(for eg: RAM/ROM, types/functions of RAMs, SSD/HDD, functions/characteristics of SSD/ HDD, microprocessor, motherboard, where it is located, components of motherboard, Components of computer BIOS, memory, storage, devices and the full forms of all the abbreviations.

Interested candidates can share their updated CV on vijeta.kamble@sutherlandglobal.com
 

Work Experience

0 to 5 Years

Level

 Junior - Executive, Assistant 


Job Function
Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies
Not Specified 


Industry
CRM/Call Centers/BPO 


Job Location
Pune, Across India 


Educational Qualification
Diploma, B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Others


Salary
Not Specified


Key Skills
Technical Support, Customer Service, Email Voice and Chat Process


Company Info
Sutherland is an experience-led digital transformation company that can help your business achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees. We do this by combining human-centered design with the scale and accuracy of real-time analytics, AI, cognitive technology and automation.
 


Address


Not Mentioned


Contact Number


Not Mentioned



 



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