KCS Group

IT Service Desk/ Technical Support   




  SenecaGlobal IT Services Private Limited is looking for IT Service Desk/ Technical Support



Job Description

We are looking to hire a skilled IT support engineer to assist our client with all IT related technical support issues.

Candidate must be having experience for 6 months to 1 year in handling international voice process.
Preferably US clients.
Responding to client calls, requests and chat.
Providing technical support via phone and chat.
Resolving issues via phone or chat.

Providing 24/7 support and ability to work in rotational shifts, mainly night shifts.
Excellent written and verbal communication skills.
Good time management skills.
Good interpersonal skills.
Ability to think critically.
 

Work Experience

0 to 2 Years

Level

 Junior - Executive, Assistant 


Job Function
Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies
Not Specified 


Industry
CRM/Call Centers/BPO 


Job Location
Hyderabad 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, IT Helpdesk/ Service Desk, Customer Support


Company Info
SenecaGlobal offers end-to-end software services and solutions to organizations seeking a trusted and strategic global outsourcing partner. We help our clients realize significant cost savings through a broad range of technology solution areas including product development and maintenance, application development and maintenance, software testing, IT infrastructure support, Cloud Computing-AWS, DevOps, Microsoft Azure, iSeries - AS/400 solutions, Mobile Enterprise in Android, and iOS.

SenecaGlobal offers end-to-end software services and solutions to organizations seeking a trusted and strategic global outsourcing partner. We help our clients realize significant cost savings through a broad range of technology solution areas including product development and maintenance, application development and maintenance, software testing, IT infrastructure support, Cloud Computing-AWS, DevOps, Microsoft Azure, iSeries - AS/400 solutions, Mobile Enterprise in Android, and iOS.
 


Address


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Contact Number


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Referral Information


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