KCS Group

Technical Support (Voice Process)   




  Tech Mahindra Limited is looking for Technical Support (Voice Process)



Job Description



We are looking for IMMEDIATE JOINERS - For Noida Location

Candidate should be Any Technical Graduate can apply. (B.Tech | B.E. | B.Sc(IT) | BCA - MCA | M.Tech | B.Sc(Computers) | B.Com(Computers). Any Undergraduate with Technical Experience of minimum 6 Months can apply.

Must have excellent Spoken English
Basic Technical Knowledge - Networking/ Troubleshooting Skills.
Any Undergraduate fresher can also apply.
But ensure you are not pursuing any regular courses.
Must be comfortable with Any shifts
Must be comfortable with Work from Office.

Key Responsibilities

Voice Support & technical Support to ensure closure as per given SLA.
Follow-up/ update ticket for every call to ensure timely closure.
Call ownership, drive to resolution and communication with customer.
Call Closure and customer satisfaction survey.
Telephonic support to End Users.

Perks and Benefits

Both Side Cabs
Gratuity & Insurance
NOTE - This is a work from office role

Contact Karishma Bhatnagar - 9871069624 - Please share your CV at WhatsApp.
Email ID - KB00662335@TechMahindra.com
 

Work Experience

0 to 5 Years

Level

Junior - Executive, Assistant 


Job Function


Operations/Customer Service, Technical Support, Customer Service (Voice)


Vacancies


Not Specified 


Industry


CRM/Call Centers/BPO 


Job Location


Delhi, Noida 


Educational Qualification


Diploma, B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Others


Salary


Not Specified


Key Skills


Technical Support, Networking/ Troubleshooting Skills.


Company Info


Tech Mahindra is an Indian multinational information technology services and consulting company. Part of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai. Tech Mahindra is a US$5.2 billion company with over 145,000 employees across 90 countries.
 


Address


Not Mentioned


Contact Number


Not Mentioned


Referral Information


Check details



 



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