KCS Group

Technical Support Executive   




  Birdres Technologies Private Limited is looking for Technical Support Executive



Job Description



Minimum Qualification: 10+2 / Diploma Certificate course In Computers Hardware maintenance would be desire as additional qualification. Minimum Experience of 6 months in Field of Maintenance of Hardware and Software of Computers.

Technical Support is responsible for providing Technical Support at subscriber location. The Executive has to ensure user at subscriber location should not get any Technical problems and if they face Technical problem then he has to close in minimum timeframe. Responsible for all type of S/W, H/W and Networking Installation.

Receiving complains of Technical problems from the users thru phone/email/ personally, On receiving Technical complain respond immediately over the phone or via remote tools or attend at user desk and solve the problem within set timeframe.
Usually Executive will be deputed at the designated location only and will be attending the call of the user based at the location however if any call comes from subscriber s other location he has to do visit and attend the call for other locations
Scope of Maintenance Service at Subscriber Location.

For Gurugram location shift would be of 12 hours with 18/19 working days in a month
 

Work Experience

0 to 3 Years

Level

Junior - Executive, Assistant 


Job Function


IT-Hardware/Networking, IT- Hardware Customer Support, Troubleshooting, H/W Installation/Maintenance, Network Administration


Vacancies


Not Specified 


Industry


IT-Hardware/Networking 


Job Location


Gurgaon 


Educational Qualification


B.Sc, BCA/BCS, B.E./B.Tech, Diploma


Salary


Not Specified


Key Skills


Desktop Support, LAN, Troubleshooting, Installation, Network Installation, Technical Support


Company Info


Bird Group has established a strong global presence in the Indian Subcontinent, United Kingdom and Middle East with a strategic focus to seek growth in the global business arena. Bird Group activities across its 45 offices in India are coordinated from the Headquarters in New Delhi.

With over 45+ years of experience in India, Bird Group is amongst the largest and most diversified entities within the industry. With businesses as diverse as pioneering back-office processing to being the representative for many of the world`s leading airlines; from managing the backbone of the technological framework for airline IT and distribution to managing crucial relationships of international service providers, Bird Group has ensured that a comprehensive portfolio of service offering has been created to add value to an extensive client base and add new potential customers. Today Bird Group`s core business includes Travel Technology, Aviation Services, Hospitality, Retail and Education.
 


Address


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Contact Number


Not Mentioned


Referral Information


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