KCS Group

Technical Support Engineer (Work from Home)   




  Sutherland Global Services Private Limited is looking for Technical Support Engineer (Work from Home)



Job Description



We are hiring for Technical role, core HARDWARE COMPUTER support for Pune.

Its an International Process mix of (Email Voice and Chat) Looking for IMMEDIATE JOINERS ONLY
Freshers/ Experienced both can apply only if they have relevant knowledge of the profile given below
Its Permanent Work from Home.

Education-Undergraduate OR Graduates (with technical background)
Candidate needs to be EXCELLENT in commination skills

Job Requirement-

Profile mix of Graduate freshers or Undergraduate
Needs to have good knowledge in computers(Technical knowledge about hardware computers, eg RAM/ROM, types of Rams, SSD/HDD, Microprocessor etc
Typing Skills: 25 WPM/90% accuracy

Shift Timing/ Days working

5 days working Mon-Fri/Sat & Sun-week off
Shifts-24/7 rotational shifts /any 9 hours of shift
Process-Blended- Mix of Email Voice & Chat support 70% Voice/30% non voice
Permanent work from Home/desktop will be given by the company post selection

Candidates need to have fair knowledge of hardware computers(for eg: RAM/ROM, types/ functions of RAMs, SSD/ HDD, functions/characteristics of SSD/HDD, microprocessor, motherboard, where it is located, components of motherboard, Components of computer BIOS, memory, storage, devices and the full forms of all the abbreviations.

Interested candidates can share their updated CV on neha.qureshi@sutherlandglobal.com
 

Work Experience

0 to 5 Years

Level

Junior - Executive, Assistant 


Job Function


IT-Hardware/Networking, IT- Hardware Customer Support, Troubleshooting, CCNA/ CCNP, H/W Installation/Maintenance, Network Administration


Vacancies


Not Specified 


Industry


CRM/Call Centers/BPO 


Job Location


Pune, Across India 


Educational Qualification


B.Sc, BCA/BCS, B.E./B.Tech, Diploma


Salary


Not Specified


Key Skills


Desktop Support, Technical Support, IT Helpdesk, Configuring, Routing, Networking


Company Info


We make digital by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another.

 


Address


Not Mentioned


Contact Number


Not Mentioned


Referral Information


Check details



 



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