KCS Group

Technical Support/ IT Support   




  V-Soft Consulting Corporation Pvt. Limited is looking for Technical Support/ IT Support



Job Description

CompTIA A+ certification or documented experience in an IT support capacity
Minimum 2 years experience working with Active Directory and enterprise Anti-Virus software
Possess 3+ years of experience providing technical support to end-users in a corporate environment
Strong knowledge of Windows 7/8/10, Microsoft Office 2010/ 2013/ 2016 including Sharepoint

Knowledge of PC hardware and software
Knowledge of networking, hardware, and software
Proven ability to troubleshoot and resolve a wide range of hardware or software issues
Proven ability to effectively communicate with end-users.

Essential Functions:

Assist with installation, upgrading, configuration, troubleshooting and ongoing usability of workstations (desktops/laptops), VoIP desk phones, printers, peripheral equipment, networking hardware, VPN, and software (on-site and remote).
Provide timely responses to users and management requests.
Follow set policies and procedures when assisting end users to ensure proper handling of requests.
Provide in-person and telephone support on hardware, software, general use, questions, and network related problems.
Provide remote screen share support as necessary.
Provide advanced level technical support with the Microsoft suite of products (Windows 7/8/10, Office 2010/2013/2016, etc.).
 

Work Experience

2 to 5 Years

Level

 Junior - Executive, Assistant 


Job Function
IT-Software, Desktop Support


Vacancies
Not Specified 


Industry
Banking/Finance/Insurance 


Job Location
Hyderabad 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, IT Helpdesk/ Service Desk, System/ Network Administration


Company Info
V-Soft Consulting is a U.S. based corporation providing information technology consulting from multiple locations in the U.S. and India. Trusted to serve American businesses since 1997, V-Soft brings compelling value to the American Enterprise through innovative solutions, hybrid sourcing, and industry-leading agile practices.
 


Address


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Contact Number


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Referral Information


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