|
Job Description
|
Candidate should be Any Graduate with 1 to 3 years of experience in Technical Support/ BPO industry, preferably both in chat and Voice process.
Mandatory Skills:
Excellent communication skills in English (both spoken and written)
Basic to advanced knowledge of computers (software)
Working knowledge of internet and networking
Typing speed - minimum 35 wpm with 100% accuracy
Attention to detail is a must along with accuracy in the chats
Ability to follow instructions as directed
Willingness to work in 24 x 7 work environment
Desired Skills:
Self-motivated with excellent interpersonal skills
Innovative and self-starter
Ability to work with minimum supervision
Detail and analytical orientation
Problem solving and conflict resolution skills
Demonstrated ability to work in a fast paced environment
Ability to respond to common inquiries or complaints from customers
Must be well organized and driven to meet deadlines
|
|
Work Experience |
1 to 3 Years |
Level |
Junior - Executive, Assistant |
|
|
Job Function
|
Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web) |
Vacancies
|
Not Specified |
|
Industry
|
CRM/Call Centers/BPO |
Job Location
|
Bangalore |
|
Educational
Qualification
|
B.Sc, BCA/BCS, B.E./B.Tech |
Salary
|
Not Specified |
|
Key Skills
|
Technical Support, Service Desk, Customer Support, Desktop Support
|
|
Company Info
|
BETSOL is a cloud-first digital transformation, data management, and robotic process automation company offering products and solutions to both enterprises and consumers. BETSOL s Data Management product lines include Rebit (Rebitgo.com) and Zmanda (Zmanda.com). BETSOL s Robotic Process Automation product line is comprised of products and professional services under the LeTo brand (LeTo.co). BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for our customers. Our engineering team, with its several patents, delivers award-winning products and solutions in over 40 countries. Our work locations are set against the vibrant backdrops of Denver, Broomfield, Colorado and Bangalore, India.
|
Address
|
Not Mentioned
|
|
Contact Number
|
Not Mentioned
|
|
Referral Information
|
Check details
|
|
|
|
|
![](\"/img/level3.jpg\")
![](\"/img/flip.jpg\")
![](\"/img/fk.jpg\")
![](\"/img/amzp.jpg\")