KCS Group

Technical Support Representative   




  Tata Consultancy Services (TCS) is looking for Technical Support Representative



Job Description

Walk-in | TCS Indore Hiring for Technical Support Representative - Voice Process
B2 Level proficiency mandatory for Final Onboarding (Through Versant/ Talview or Communication assessment by Trainer)

Mandatory Skills-

Excellent communication skills (verbal/ written)
Chat Experience in the previous Roles, Good Typing skills
24/ 7 environment including Nightshift and weekends
Work Location TCS Offices operating in Chennai or at Indore locations

Good to have-

Experience in Core Tech Support Projects, 6+ months of experience in infra, Storage, Service Desk
Experience in Product troubleshooting, resolving issue/ tickets
Knowledge of any Ticketing tool, ITIL knowledge
Experience in operating in Hyperscaler environment (AWS, Azure, Google Cloud)
Knowledge and hands-on experience in supporting Google/ Microsoft products
Google Workspace Administrator certification/ Microsoft certifications

Application Process-

Step 1: Visit https://ibegin.tcs.com/iBegin/
Step2: Click to login
Step 3: Click New user
(Register with us)

Step 4: Select BPO in areas of interest and complete the registration.
(Fill the details)

Step 5: Once completed, your TCS no. will be generated which starts from EP2024XXXX.
Step 6: You will receive the EP number on your personal e-mail ID.

Interested Candidate may walk in at the below venue.
It is mandatory to write EP Number & `Marcellinius` as reference on CV

Interview Date- 6th December 2025, Saturday
Interview Time- 9.30 AM - 12.30 PM

Venue details-
Tata Consultancy Services Limited,
Indore SEZ, Tigariya Badshah, Super Corridor,
Indore 452 018
 

Work Experience

1 to 6 Years

Level

 Junior - Executive, Assistant 


Job Function
Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Indore, India 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, Customer Service, Technical Voice Process, Product Troubleshooting


Company Info
Tata Consultancy Services (TCS) is an Indian multinational technology company specializing in information technology services and consulting. Headquartered in Mumbai, it is a part of the Tata Group and operates in 150 locations across 46 countries. It is the second-largest Indian company by market capitalization.

As of 2024, TCS is ranked seventh on the Fortune India 500 list. In September 2021, TCS recorded a market capitalization of US$200 billion, making it the first Indian IT company to achieve this valuation. In 2012, it was the world s second-largest user of U.S. H-1B visas. In 2024, parent company Tata Sons owned 71.74% of TCS, and close to 80% of Tata Sons dividend income came from TCS.
 


Address


Not Mentioned


Contact Number


Not Mentioned


Interview Dates


6/ Dec/ 2025



Candidates are requesed to come for direct walk-in interview or contact at the above given number!




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