KCS Group

Technical Support Engineer   




  Digital Minds Software Solutions Pvt. Limited is looking for Technical Support Engineer



Job Description



Qualification: Any Degree with IT Certification (CCNA, MCITP)
Work Experience: 3 - 5 Years
Process; Australian Voice Support.

Shift Timings (IST): 2:30 Am to 11:30 Am or 4:00 Am to 01:00 Pm.
(Shifts can change depending on Roster or Day light saving).

Candidate must have excellent knowledge of Windows desktop, in particular window 10.
Good knowledge of Active Directory and Basic Office 365 administration skills.
Support hardware issues related to PC desktops, laptops, networking and Cisco phones
Able to work effectively with vendors and suppliers by logging tickets and service requests.

Hands on experience with Ticketing tools is (Jira HelpDesk would be preferred)
Knowledge of VMware and Citrix or virtualization in general
Knowledge of Cisco CUCM/ Unity/ PLM - Not mandatory
Knowledge on Backup platforms (Veritas Backup, Veeam Backup, etc...)
Excellent communication skills to handle the client issues.

Interview Date/ Time-
6th December - 10th December , 9.00 AM - 2.30 PM
 

Work Experience

3 to 5 Years

Level

Junior - Executive, Assistant 


Job Function


IT-Software, Desktop Support, Network Administration, IT-Software Others


Vacancies


Not Specified 


Industry


IT-Software 


Job Location


Hyderabad 


Educational Qualification


B.Sc, BCA/BCS, B.E./B.Tech


Salary


Not Specified


Key Skills


Technical Support, International Voice Process, Active Directory


Company Info


Digital Minds offers years of combined experience across a diverse range of industries including software design and development, architecture visualization, drafting and other Information Technology enabled services.
 


Address


Not Mentioned


Contact Number


Not Mentioned


Interview Dates


6, 7, 8, 9, 10/ Dec/ 2021


Referral Information

Check details



Candidates are requesed to come for direct walk-in interview or contact at the above given number!




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