KCS Group

Technical Support (Voice and Non Voice )   




  Black and White Business Solutions Pvt. Limited is looking for Technical Support (Voice and Non Voice )



Job Description

Candidate should be Any Graduate or 10+2 , 10+3 Diploma holder
Must possess good communication skills, both oral and written
Have a good attitude - should be committed to the work.
Should be flexible with rotational shift.

Job Responsibilities-

Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.

Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
Excellent verbal and written communication skills
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
Perform problem cause analysis
Resolve customer queries and achieve customer delight.
Ability to Identify Opportunity and Implement Process Improvements
 

Work Experience

1 to 5 Years

Level

 Junior - Executive, Assistant 


Job Function
Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies
Not Specified 


Industry
CRM/Call Centers/BPO 


Job Location
Bangalore 


Educational Qualification
Diploma, B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Others


Salary
Not Specified


Key Skills
Technical Support, Network Support, International Voice/ Non Voice Process


Company Info
Incorporated in 2006, Black and White Business Solutions Pvt. Limited has gradually developed today into a leading provider of manpower for some of the fortune 500 companies for their junior/ middle / senior and executive requirements. At Black and White Business Solutions, our sole job is to find individuals who are driven to succeed, and match them with companies that know how to reward success. Considered one of the top recruitment firms in Bangalore.

We are the pioneer of organized recruitment services in India. Over the years we have played the role as preferred recruitment partners to multinationals and leading Indian businesses which enabled us to emerge as the leading recruitment brand nationally. We follow 360 degree holistic view of a candidates qualification, experience and most important personality traits. We boast on the fact that we and have helped careers of over thousands of professionals through our work.
 


Address


Not Mentioned


Contact Number


Not Mentioned



 



Share this opening with your friends on      Facebook     LinkedIn     Twitter     Email


Specialized Jobs

Latest Featured Jobs



Java Professionals | .Net Professionals | QA/ Software Testing | PHP/ MySQL Jobs | Tech Support Jobs | Admin/ HR Jobs

Jobs in Bangalore | Delhi/ NCR Jobs | Jobs in Chennai | Hyderabad Jobs | Kolkata Jobs | Jobs in Mumbai | Jobs in Pune

Off Campus Jobs | Fresher/ Entry Level Jobs | Junior/ Executive Level | Senior/ Middle Level | Managerial Level Jobs


KCS Home         Interview Schedules         Software Jobs         Off Campus Drive         Candidate's Login/ Register