KCS Group

Service Desk (Technical Support)   




  Tech Mahindra Limited is looking for Service Desk (Technical Support)



Job Description

Candidate should be Any Graduate with 6 months to 5 years of experience into technical support for international voice and Email are preferred
Should be Aware of PC/ Laptop troubleshooting Both Hardware & Software.
Knowledge of networking and support, VPN, Active Directory.
Should have Excellent Communication skills with good technical knowledge.

Work from Office/ Rotational Shift off/ Both side Transportation Provided.
Only Immediate joiners are preferred.

Key Responsibilities-

Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues. First line help desk; resolve basic level 1 and some level 2 issues including remotely troubleshooting issues relating to hardware and software.

Walk-in Date & Time-
24th - 26th September 2025, 12.30 PM - 5.00 PM

Venue details-
Tech Mahindra Limited,
Embassy Galaxy Business Park, Tower C,
Basement Floor, Sector 62, Noida

Contact - HR Parmeet
 

Work Experience

1 to 5 Years

Level

 Junior - Executive, Assistant 


Job Function
Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies
Not Specified 


Industry
CRM/Call Centers/BPO 


Job Location
Delhi/ NCR, Noida, India 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, International Voice Process, Network Support, Active Directory


Company Info
Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).Information Technology Jobs

Tech Mahindra`s capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing. Tech Mahindra`s solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting)
 


Address


Not Mentioned


Contact Number


Not Mentioned


Interview Dates


24, 25, 26/ Sept/ 2025



Candidates are requesed to come for direct walk-in interview or contact at the above given number!




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