KCS Group

Technical Support Engineer   




  Vidya Mantra EduSystems Pvt. Limited is looking for Technical Support Engineer



Job Description



Educational Qualifications: Under-Graduate/ Graduate
Work Experience: 0 - 5 Years
Location: Noida (NSEZ)

Required Skills-

Good communication skills in English including writing
Browser and Smartphone Savvy
Quick and self-motivated learner

Desired Skills-

Experience in Software Testing
User of Online Learning Platforms

Roles & Responsibilities-

Candidates will be responsible for handling the customer sales enquiries on chat, e-mail and CRM system for our Cloud / IT product / services. Inform the client about the various products and services and escalate to seniors as required
 

Work Experience

0 to 5 Years

Level

Junior - Executive, Assistant 


Job Function


Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies


Not Specified 


Industry


IT-Software 


Job Location


Noida 


Educational Qualification


B.Sc, BCA/BCS, B.E./B.Tech, Diploma


Salary


Not Specified


Key Skills


Customer Support, Technical Support, Technical Analysis


Company Info


Vidya Mantra serves the EdTech industry with its full array of e-learning services from the last 12 years. Being a strong believer in accuracy and usability, Vidya Mantra designs and manages highly effective e-learning solutions. We have been serving e-learning industry since 2008. Headquartered in New Delhi, we have our development centre placed in Greater Noida, Uttar Pradesh. We also own and Operate our server infrastructure in a datacenter located in a facility in Dallas, Texas, USA.

We are continuously engaged in designing, developing and delivering appropriate learning experience. We also deliver e-learning and training solutions, custom made to fit the requirement of our customers.
 


Address


Not Mentioned


Contact Number


Not Mentioned


Referral Information


Check details



 



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