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Job Description
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The ideal candidate should possess excellent written and verbal business communication abilities with demonstrated analytical and technical problem solving skills. In this fast paced environment work volume quickly fluctuates and a high degree of organization with focus on detail is critical to achieve success in the position.
Should have 1 to 2 years experience in a technical support environment, or other customer facing technology fields
Demonstrated high quality written and verbal communication abilities
Demonstrated proficiency with business software (e.g. MS Office, Salesforce CRM, eMail)
Demonstrated customer focus, troubleshooting abilities, and creative problem solving
Ability to work assigned shift hours
Preferred Skills:
Experience in contact center or production environment (e.g. schedule, process, and metrics driven)
Experience working with Mobile Communications
Experience working with Transportation or Logistics industries
Competencies:
Customer Focus
Problem Solving
Time Management
Composure
Interpersonal Savvy
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Work Experience |
1 to 2 Years |
Level |
Junior - Executive, Assistant |
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Job Function
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Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web) |
Vacancies
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Not Specified |
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Industry
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IT-Software |
Job Location
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Across India |
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Educational
Qualification
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B.Sc, BCA/BCS, B.E./B.Tech |
Salary
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Not Specified |
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Key Skills
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Technical Support, IT Helpdesk/ Service Desk, Customer Support
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Company Info
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Trimble products are used in over 150 countries around the world. Employees in more than 35 countries, coupled with a highly capable network of dealers and distribution partners serve and support our customers. For over 35 years, Trimble has created unique positioning products that help customers grow their business. Our portfolio includes over 1,100 patents and serves as the basis for the broadest positioning offerings in the industry. Trimble augments its organic product development with strategic acquisitions to bring the latest positioning technologies to a wider market.
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Address
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Not Mentioned
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Contact Number
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Not Mentioned
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Referral Information
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Check details
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