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Job Description
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Candidate must have basic knowledge of Networking and troubleshooting with excellent communication skills.
Experience in computer networking related problem solving, critical thinking, and troubleshooting.
Understanding of computer networking - TCP/IP, routing, switching, N+ and CCNA is a plus.
Roles and Responsibilities-
Initial point of contact for resolving customer raised network related requests specific to network equipment.
Collaborate with other team members on a daily basis in order to achieve a satisfactory resolution to customer issues.
Follow Support Center processes for effective management of assigned support requests.
Responsible for providing quality technical support for our growing client and partner base
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Work Experience |
0 to 1 Years |
Level |
Junior - Executive, Assistant |
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Job Function
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IT-Hardware/Networking, IT- Hardware Customer Support, Troubleshooting, H/W Installation/Maintenance, Network Administration, Switching/Router |
Vacancies
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Not Specified |
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Industry
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IT-Hardware/Networking |
Job Location
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Pune |
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Educational
Qualification
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B.Sc, BCA/BCS, B.E./B.Tech |
Salary
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Not Specified |
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Key Skills
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Technical Support, Customer Support, Networking, Routing
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Company Info
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Tech Mahindra Limited is an Indian multinational technology company, providing information technology and business process outsourcing services. A subsidiary of the Mahindra Group, the company is headquartered in Pune and has its registered office in Mumbai.
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Address
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Not Mentioned
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Contact Number
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Not Mentioned
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Referral Information
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Check details
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