KCS Group

Networking Engineer (L1 Voice Support)   




  Tech Mahindra Limited is looking for Networking Engineer (L1 Voice Support)



Job Description

Candidate should be Graduate with Computer Science Background (mandatory)
Engineering background, certification on networking concepts preferred.
Work Experience - Freshers -1 year Max

Skills and Ability-

Comprehensive understanding of typical home network deployments is required.
The candidate must be able to identify a diversity of networking home devices` specific functions and configurations.
Candidate must demonstrate excellent English communication skills.
The candidate must be attentive to details.

Must have excellent analytical, organizational, and time management skills.
Must be well mannered and demonstrate customer services skills.
Must be able to perform well in a steep learning curve.
Must be able to sell support contracts.

Soft Skills -English: Excellent, C1 CEFR Level
Accent: Neutral
Ability to give good step by step instruction.
Positive tone.

Computer Proficiency-

Firm understanding of Windows and macOS.
Firm understanding of Android and iOS.
Firm understanding of common firewall configuration.
Firm grasp of typical non-enterprise grade modems, routers, wireless devices, and VPN is required.
Comprehensive understanding of typical home network layouts is required.
Demonstrable troubleshooting ingenuity is required.

Salary- Upto 3.75 LPA

Work Location - Sec 81, SEZ Noida
Both side cab facility
US Shifts 24*7 Window
Immediate Joiners only

Please share only relevant CVs on Priya.Chaudhary@techmahindra.com
 

Work Experience

0 to 1 Years

Level

 Entry Level 


Job Function
Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Delhi/ NCR, Noida, India 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, IT Helpdesk, International Voice Process, Network Support, Troubleshooting


Company Info
Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services)

Tech Mahindra s capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing. Tech Mahindra s solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting). With an array of service offerings for TSPs, TEMs and ISVs, Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America.
 


Address


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Contact Number


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