KCS Group

Technical Support Engineer   




  Bytize Technology Solutions Pvt. Limited is looking for Technical Support Engineer



Job Description

Candidate should have a Bachelors degree in Computer Science, Information Technology, or a related field with 0 to 2 years of experience in Technical Support, IT Helpdesk, Customer Support, Networking, Desktop Support, Troubleshooting. Must have excellent communication skills.

Hold product demonstrations for customers and partners
Follow the support process from on-boarding to training.
Schedule and follow-up for client demo`s for training
Manage all reseller/ distributors on-boarding , training and support.
On-boarding new customers
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Aid in product design and product development.

Preferred Language Hindi and Malayalam
 

Work Experience

0 to 2 Years

Level

 Entry Level 


Job Function
Operations/Customer Service, Technical Support, Customer Service (Voice), Customer Service (Web)


Vacancies
Not Specified 


Industry
IT-Software 


Job Location
Chennai, India 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, IT Helpdesk, Customer Support, Desktop Support, Troubleshooting


Company Info
At Bytize, we believe in making everything simple for any customers to use our platform just by signing up and getting the right service & support to automate their business automation. We provide best in class technology to be accessed by every business owner with quality, innovation and scalability. We aspire to be one of the best SaaS companies from India going global by delivering intuitive and modern products designed with the end-user in mind. That means they are easy to try, easy to buy, and easy to use - even without any prior training or expertise.
 


Address


Not Mentioned


Contact Number


Not Mentioned



 



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