KCS Group

Technical Support Analyst   




  Global Business Solutions, Inc. is looking for Technical Support Analyst



Job Description

Candidate should have a Bachelor`s degree in Computer Science or related field with 2+ years of enterprise software support experience (preferably with international customers). Building strong customer relationships and delivering customer-centric solutions. Must be proficient in English - speaking, reading, and writing. Developing and delivering multi-mode communications (verbal and written) that convey a clear understanding of the unique needs of different audiences with clients at all levels; from senior executives to accounting clerks and third-party implementers.

Proven ability to learn and gain working knowledge of new systems and business processes.
Proficient in the following Microsoft Office 365 applications: Outlook, Word, Excel, Teams
Flexibility/ adaptability - Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change.
Drives Results - consistently achieving results, even under tough circumstances.
Attention To detail - does not let important details slip through the cracks.
Reliable - can be counted on to deliver quality work on time, or communicate any delays in advance of deadlines.
Teamwork - Positive team attitude and ability to adapt to a fast-paced environment.

Good to have-

Experience with the Great Plains, SQL, and automation (such as Python) shall be an asset.
Basic knowledge of the structure of a Financial Operations team.

Please respond with .pdf of cover letter & resume to: hr@gbs-inc.com
 

Work Experience

2 to 7 Years

Level

 Junior - Executive, Assistant 


Job Function
IT-Software, Software Testing, Quality Control/Assurance, Desktop Support


Vacancies
Not Specified 


Industry
Others 


Job Location
Pan India 


Educational Qualification
B.Sc, BCA/BCS, B.E./B.Tech


Salary
Not Specified


Key Skills
Technical Support, Customer Support, IT Helpdesk, Software Support, Relationship management


Company Info
Global Business Solutions, Inc. (GBS) is the Harris Center of Excellence for Global Offshoring. We provide an efficient, turn-key solution for business units across the CSI ecosystem to access qualified, global talent while promoting diversity and encouraging innovation. We stand apart from many of our competitors because we are the only regional technology solutions provider who is capable of delivering fully integrated solutions across the IT, AV, Security and digital landscape. GBS is a privately held company and is committed to building a team of high-performing individuals. Employees are rewarded for performance and appropriately promoted from within. GBS management rewards those who are dedicated and proud to contribute to our success. Management places a premium on talented individuals who look to grow with us.
 


Address


Not Mentioned


Contact Number


Not Mentioned



 



Share this opening with your friends on      Facebook     LinkedIn     Twitter     Email


Specialized Jobs

Latest Featured Jobs



Java Professionals | .Net Professionals | QA/ Software Testing | PHP/ MySQL Jobs | Tech Support Jobs | Admin/ HR Jobs

Jobs in Bangalore | Delhi/ NCR Jobs | Jobs in Chennai | Hyderabad Jobs | Kolkata Jobs | Jobs in Mumbai | Jobs in Pune

Off Campus Jobs | Fresher/ Entry Level Jobs | Junior/ Executive Level | Senior/ Middle Level | Managerial Level Jobs


KCS Home         Interview Schedules         Software Jobs         Off Campus Drive         Candidate's Login/ Register